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Triton Safeguard+ Electric Shower Product Recall

Product Recall - Triton Safeguard+ Electric Shower


In a very small number of cases, the Safeguard+ may develop a fault which could lead to overheating and to a potential risk of electric shock or fire hazard.

Safeguard+ Electric Shower Recall


If your shower is showing any signs of discolouration you MUST stop using it immediately and contact the manufacturer.

What To Do

If you believe you have a Safeguard+ affected please contact the Triton Service team on free phone 0800 0154 145.

They will then (if required) arrange a mutually agreeable time for a Triton engineer to call and carry out a safety inspection to check and correct any issues. This visit would be free of charge, will be undertaken by one of their qualified engineers and it should take no longer than 15 minutes to complete.

Alternatively your contact details can also be emailed directly to It is important to leave a valid daytime telephone number for the team to make contact on.

Model numbers

Affected units start with the product code CSGP0 and have a date code stamp between 05/14 (May 2014) and 12/16 (December 2016). This date code is on the product rating label located on the underside of the product.

No other Triton shower is affected.

Recall date18 Dec 2018

Categories Other, General Household

Brands - Triton Showers

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